Guest
Scan the QR on the table, browse the menu and build an order — no app, no account until checkout.
Restaurant management, front of house to back office
One platform for the whole restaurant floor.
DinerSpoon gives every person in the restaurant the screen they actually need — guests order from a QR code at the table, the kitchen works a live ticket queue, waiters run their own tables, and owners see it all. Purpose-built consoles, one shared source of truth.
Guest orderingTable QR
Scan the table code
Browse and build a cart — no app, no account until checkout.
Six surfaces
A console per role, not one dashboard for everyone.
Each role signs in to a workspace scoped to what they do. Access is enforced per route and per feature, so nobody sees a screen they have no business in.
Kitchen (KDS)
A live ticket board for the pass. Tickets arrive and change state over a streaming connection — no refreshing.
Waiter
Front-of-house on a handheld: take the table, build the order, hand off to payment.
Manager
The day-to-day operations desk — staff, tables, service, stock and the numbers behind them.
Owner
Everything the manager has, plus the levers that shape the business: branches, tax, add-ons and notifications.
Platform Admin
For the team running the platform: onboard restaurants, manage plans, and support tenants safely.
Guest ordering
From QR scan to kitchen ticket.
No app download and no account to browse. A guest only identifies themselves at the moment they actually place the order.
1
Scan the table code
Every table carries its own QR code, downloadable as SVG or PNG in a plain or branded style.
2
Browse and build a cart
The public menu opens straight from the code — categories, items, dietary tags and live availability.
3
Verify by phone
Sign-in is a one-time code sent by SMS, requested only when the order is submitted.
4
Kitchen picks it up
The order lands on the kitchen display, and the guest can follow its status from their own screen.
Restaurant consoleLive ticket queue
Table statusLive
KitchenStreaming
Order flowActive
Capabilities
What's actually in the box.
Features are entitlements: each one can be switched on per restaurant, so a small café and a multi-branch group run the same platform at different sizes.
Front of house
Table managementCreate and edit tables with shape and capacity, then generate and download their QR codes.
Floor mapArrange the room by dragging tables into place; waiters see the same layout with live status.
ReservationsTake bookings, move them through their statuses, block out dates, and read the day on a timeline.
Kitchen
Kitchen displayA ticket board that updates itself over a live stream, so the pass never works off stale data.
Kitchen stationsDefine prep areas and assign staff to them so tickets route to the right section.
InventoryTrack stock items and log adjustments as typed events, with a running quantity per item.
Money
PaymentsRecord payments against an order and read its full ledger, with Razorpay and Stripe gateway support.
InvoicesGenerate an invoice for an order, download it, or send it out by email or SMS.
Tax configurationIndia GST, EU VAT, US sales tax or a flat rate — priced inclusive or exclusive, with per-item categories.
Team & back office
Staff & rolesA roster with roles from chef and waiter through manager and owner, each with its own permissions.
ShiftsBuild the schedule from the office; staff clock in and out against it from their own screen.
AnalyticsRevenue over time, peak hours, top-selling items, repeat-customer counts and kitchen prep times.
Integrations
Wired into the services you already use.
The delivery aggregators, payment gateways and messaging providers DinerSpoon talks to today.
Zomato
Swiggy
Razorpay
Stripe
Twilio
Email (SMTP)
Plans
Three tiers, plus anything else à la carte.
Each tier switches on a set of features. Anything outside your tier can be bought individually as an add-on, so you're never upgrading the whole plan for one capability.
Lite
Get the basics running.
- Menu management
- Single location
Professional
The full service floor.
- Everything in Lite
- Order management
- QR code ordering
- Analytics
- Invoices
- Kitchen display system
- Waiter app
- Reservations
- Promo codes
Enterprise
For groups with more than one address.
- Everything in Professional
- Multi-restaurant support
- Branch creation and linking
Want to see it on your own floor plan?
We'll walk you through the consoles your team would actually use, and set up a restaurant with your menu and tables so you can try the QR flow end to end.